SMS Terms & Conditions
These terms apply to text message communications between you and Family First Mutual LLC.
Effective Date
August 1, 2026
These SMS Terms and Conditions (“SMS Terms”) govern text message communications from Family First Mutual LLC (“Family First Mutual,” “we,” “us,” or “our”) to you. By providing your mobile phone number and opting in, you agree to receive text messages from us in accordance with these terms. Please read them carefully.
Program Description
Users opt in to receive text messages from Family First Mutual LLC by submitting a form on our website where they request information about our services. By providing your mobile phone number and submitting the form, you consent to receive text messages from us at that number.
Messages you may receive include, but are not limited to:
- Customer Support
- Appointment Reminders
- Account Updates
- Responses to Customer Inquiries
Promotional marketing text messages will only be sent if you specifically opt in to receive marketing communications. Standard program messages are not promotional unless you separately consent to marketing.
Message Frequency
Message frequency varies based on your interaction with us. You may receive more messages during active service or support conversations, and fewer or no messages when you are not actively engaged with us.
Message and Data Rates
Standard carrier rates may apply for any text messages sent or received. Message and data rates may apply under your wireless plan. Please contact your wireless carrier if you have questions about your messaging or data plan.
Opt Out
You may cancel SMS messages from us at any time by replying STOP to any text message you receive. After you reply STOP, you will receive a confirmation message and no further text messages will be sent to you unless you opt in again.
Help
For assistance with text messages from Family First Mutual LLC, reply HELP to any text message you receive, or contact us using the information below. We will respond to your request as soon as reasonably possible.
Supported Carriers
Text messaging services are supported by most major United States wireless carriers. However, not all carriers may support all message types, and availability may vary. Carriers are not liable for delayed or undelivered messages.
Privacy Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Your use of our website is also governed by our Privacy Policy and Terms & Conditions. By providing your mobile number and opting in, you consent to these SMS Terms and our Privacy Policy.
Consent Not a Condition of Purchase
Consent to receive text messages is not required to purchase any goods or services from Family First Mutual LLC. You may use our website and request information through other channels without agreeing to receive text messages.
Contact Information
If you have any questions about these SMS Terms and Conditions, please contact us:
Family First Mutual LLC
PO Box 12187
Zephyr Cove, NV 89448
Phone
(657) 478-5905
Website
Business Hours: Monday – Sunday, 8:00 AM – 7:00 PM PST
These SMS Terms and Conditions are maintained by Family First Mutual LLC to explain our text messaging practices. They are not a certification, legal opinion, or guarantee of any specific outcome.